CANCELLATION POLICY

Cancellation Policy & Terms of Service

We value transparency and aim to provide a secure, fair, and seamless shopping experience for every customer.

Cancellation Policy

⏳

Order Cancellation

Orders can be cancelled within 12 hours of placing the order or before dispatch, whichever comes first.

📦

After Dispatch

Once your order has been shipped, cancellations are no longer possible. However, you may request a return if the product qualifies under our Return & Refund Policy.

💳

Refund Timeline

Approved cancellation refunds are processed within 5–7 business days to your original payment method.

Important Note

Please contact our customer support team immediately if you need to cancel your order. We will do our best to assist you before the order is dispatched.

Terms of Service

✔️

Customer Responsibilities

  • Provide accurate and complete information.
  • Use the website lawfully and responsibly.
  • Maintain the confidentiality of your account information.
🛍️

Website Usage

  • Do not misuse our content, images, or services.
  • Do not attempt unauthorized access to our systems.
  • Respect our intellectual property rights.
📜

Acceptance of Policies

  • Shipping Policy
  • Return & Refund Policy
  • Privacy Policy
  • Cancellation Policy

By using this website, you acknowledge and agree to all of the above policies.

Policy Updates

Ijjo's reserves the right to modify products, pricing, website content, and policies at any time without prior notice. Any changes will be updated on this page and become effective immediately upon publication.

Thank You for Shopping with Ijjo's

We appreciate your trust and are committed to providing a safe, transparent, and enjoyable shopping experience inspired by India's rich textile heritage.